1. 4月14日消息,西安女奔驰车主哭诉维权事件持续发酵,奔驰4S店西安利之星除了此前回应表示“已与女车主消除误解,达成共识”之外,暂未有最新正式声明。
On April 14th, Xi'an female Mercedes-Benz owner cried that the rights defense incident continued to ferment. In addition to the previous response, Mercedes-Benz 4S shop Xi'an Lizhixing said that it had "completed misunderstandings with female car owners and reached a consensus". There is no official statement yet.
2. 西安发布”微博发文表示,引起关注的“某女士购奔驰车消费纠纷”一事,西安市高新区市场监管部门对外发布了有关工作进展情况:已对“利之星”立案调查,责成尽快退车退款。
Xi'an released "Weibo issued a message saying that the "Men's purchase of Mercedes-Benz consumer disputes" caused concern. The market supervision department of Xi'an High-tech Zone released the relevant work progress: it has filed a investigation on "Lee Star" and instructed to return the car as soon as possible. Refund.
3. 女负责人说按照国家三包的法律规定,发动机漏机油只能更换发动机,但是在她这一关情感上就过不去,所以给女车主退车。并称之所以一直没有给答复,是因为奔驰方面走流程太慢。
The female person in charge said that according to the national three-package law, the engine oil can only change the engine, but she can't get through the emotional situation of her, so she gives the female car owner a return. He also said that he has not given a reply because the Mercedes-Benz process is too slow.
4. 女车主对于女负责人的道歉并不接受,当场喊停了她的道歉,直至其道歉口气太官方,并对4S店销售人员诱导她贷款,等到最后突然告知有一万五的金融服务费的问题进行了强烈的质疑,认为这是一种诈骗行为
The female car owner’s apology for the female leader did not accept it. She stopped her apology on the spot until her apology was too official, and induced the loan to the 4S shop sales staff, and finally told the financial service fee of 15,000. The question was strongly questioned as a fraud